Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 06, 2026 - 01:55 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 48225ms (baseline: 48225ms)
- Current error rate: 10.20% (baseline: 10.20%)
- Request count (5min): 1088
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.20% (SLO: 2.00%)

Posted Jul 06, 2026 - 01:50 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 85634ms (baseline: 85634ms)
- Current error rate: 4.28% (baseline: 4.28%)
- Request count (5min): 1497
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=85634ms (SLO: 40000ms)

Posted Jul 06, 2026 - 01:45 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 83796ms (baseline: 83796ms)
- Current error rate: 12.91% (baseline: 12.91%)
- Request count (5min): 1239
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 12.91% (SLO: 2.00%)

Posted Jul 06, 2026 - 01:40 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 54761ms (baseline: 54761ms)
- Current error rate: 10.04% (baseline: 10.04%)
- Request count (5min): 1275
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.04% (SLO: 2.00%)

Posted Jul 06, 2026 - 01:35 UTC

This incident affected: Embedding Models (jina-embeddings-v4).