Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 20, 2026 - 11:20 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 21461ms (baseline: 21461ms)
- Current error rate: 5.94% (baseline: 5.94%)
- Request count (5min): 35393
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 5.94% (SLO: 10.00%)

Posted Feb 20, 2026 - 11:15 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 20984ms (baseline: 20984ms)
- Current error rate: 5.63% (baseline: 5.63%)
- Request count (5min): 32190
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 5.63% (SLO: 10.00%)

Posted Feb 20, 2026 - 11:10 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 24509ms (baseline: 24509ms)
- Current error rate: 6.65% (baseline: 6.65%)
- Request count (5min): 24670
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 6.65% (SLO: 10.00%)

Posted Feb 20, 2026 - 11:05 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 22400ms (baseline: 22400ms)
- Current error rate: 6.76% (baseline: 6.49%)
- Request count (5min): 19099
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 6.76% (SLO: 10.00%)

Posted Feb 20, 2026 - 11:01 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 27716ms (baseline: 27716ms)
- Current error rate: 6.55% (baseline: 6.55%)
- Request count (5min): 23048
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 6.55% (SLO: 10.00%)

Posted Feb 20, 2026 - 10:55 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 21014ms (baseline: 21014ms)
- Current error rate: 7.24% (baseline: 7.24%)
- Request count (5min): 21983
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 7.24% (SLO: 10.00%)

Posted Feb 20, 2026 - 10:50 UTC

This incident affected: Reader (r.jina.ai).