Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%
Posted Jul 26, 2026 - 10:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 533ms (baseline: 533ms)
- Current error rate: 47.14% (baseline: 47.14%)
- Request count (5min): 140
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.1% (threshold: 40%)
Posted Jul 26, 2026 - 10:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 691ms (baseline: 691ms)
- Current error rate: 54.46% (baseline: 54.46%)
- Request count (5min): 112
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.5% (threshold: 40%)
Posted Jul 26, 2026 - 10:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2785ms (baseline: 2785ms)
- Current error rate: 47.22% (baseline: 47.22%)
- Request count (5min): 108
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.2% (threshold: 40%)
Posted Jul 26, 2026 - 10:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3022ms (baseline: 3022ms)
- Current error rate: 55.26% (baseline: 55.26%)
- Request count (5min): 152
- Region: us-central1

Status: Major Outage
Reason: High error rate: 55.3% (threshold: 40%)
Posted Jul 26, 2026 - 10:15 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 993ms (baseline: 993ms)
- Current error rate: 49.62% (baseline: 49.62%)
- Request count (5min): 133
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.6% (threshold: 40%)
Posted Jul 26, 2026 - 10:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 442ms (baseline: 442ms)
- Current error rate: 50.91% (baseline: 50.91%)
- Request count (5min): 110
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.9% (threshold: 40%)
Posted Jul 26, 2026 - 10:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 365ms (baseline: 365ms)
- Current error rate: 43.45% (baseline: 43.45%)
- Request count (5min): 145
- Region: us-central1

Status: Major Outage
Reason: High error rate: 43.4% (threshold: 40%)
Posted Jul 26, 2026 - 10:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 520ms (baseline: 520ms)
- Current error rate: 50.38% (baseline: 50.38%)
- Request count (5min): 131
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.4% (threshold: 40%)
Posted Jul 26, 2026 - 09:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2786ms (baseline: 2786ms)
- Current error rate: 52.29% (baseline: 52.29%)
- Request count (5min): 109
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.3% (threshold: 40%)
Posted Jul 26, 2026 - 09:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 998ms (baseline: 998ms)
- Current error rate: 50.42% (baseline: 50.42%)
- Request count (5min): 119
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.4% (threshold: 40%)
Posted Jul 26, 2026 - 09:45 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 516ms (baseline: 516ms)
- Current error rate: 47.15% (baseline: 47.15%)
- Request count (5min): 123
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.2% (threshold: 40%)
Posted Jul 26, 2026 - 09:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 474ms (baseline: 474ms)
- Current error rate: 45.54% (baseline: 45.54%)
- Request count (5min): 101
- Region: us-central1

Status: Major Outage
Reason: High error rate: 45.5% (threshold: 40%)
Posted Jul 26, 2026 - 09:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2004ms (baseline: 2004ms)
- Current error rate: 48.62% (baseline: 48.62%)
- Request count (5min): 109
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.6% (threshold: 40%)
Posted Jul 26, 2026 - 09:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 758ms (baseline: 758ms)
- Current error rate: 50.98% (baseline: 50.98%)
- Request count (5min): 102
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.0% (threshold: 40%)
Posted Jul 26, 2026 - 09:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 679ms (baseline: 679ms)
- Current error rate: 50.69% (baseline: 50.69%)
- Request count (5min): 144
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.7% (threshold: 40%)
Posted Jul 26, 2026 - 09:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 570ms (baseline: 570ms)
- Current error rate: 47.57% (baseline: 47.57%)
- Request count (5min): 103
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.6% (threshold: 40%)
Posted Jul 26, 2026 - 09:15 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 486ms (baseline: 486ms)
- Current error rate: 48.11% (baseline: 48.11%)
- Request count (5min): 106
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.1% (threshold: 40%)
Posted Jul 26, 2026 - 09:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 993ms (baseline: 993ms)
- Current error rate: 52.21% (baseline: 52.21%)
- Request count (5min): 136
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.2% (threshold: 40%)
Posted Jul 26, 2026 - 09:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 530ms (baseline: 530ms)
- Current error rate: 46.95% (baseline: 46.95%)
- Request count (5min): 164
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.0% (threshold: 40%)
Posted Jul 26, 2026 - 09:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 354ms (baseline: 354ms)
- Current error rate: 42.20% (baseline: 42.20%)
- Request count (5min): 109
- Region: us-central1

Status: Major Outage
Reason: High error rate: 42.2% (threshold: 40%)
Posted Jul 26, 2026 - 08:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 626ms (baseline: 626ms)
- Current error rate: 54.66% (baseline: 54.66%)
- Request count (5min): 161
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.7% (threshold: 40%)
Posted Jul 26, 2026 - 08:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 469ms (baseline: 469ms)
- Current error rate: 44.07% (baseline: 44.07%)
- Request count (5min): 118
- Region: us-central1

Status: Major Outage
Reason: High error rate: 44.1% (threshold: 40%)
Posted Jul 26, 2026 - 08:45 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 366ms (baseline: 366ms)
- Current error rate: 56.56% (baseline: 56.56%)
- Request count (5min): 122
- Region: us-central1

Status: Major Outage
Reason: High error rate: 56.6% (threshold: 40%)
Posted Jul 26, 2026 - 08:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 467ms (baseline: 467ms)
- Current error rate: 40.35% (baseline: 40.35%)
- Request count (5min): 114
- Region: us-central1

Status: Major Outage
Reason: High error rate: 40.4% (threshold: 40%)
Posted Jul 26, 2026 - 08:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 860ms (baseline: 860ms)
- Current error rate: 48.82% (baseline: 48.82%)
- Request count (5min): 127
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.8% (threshold: 40%)
Posted Jul 26, 2026 - 08:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 436ms (baseline: 436ms)
- Current error rate: 51.88% (baseline: 51.88%)
- Request count (5min): 160
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.9% (threshold: 40%)
Posted Jul 26, 2026 - 08:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 302ms (baseline: 302ms)
- Current error rate: 46.49% (baseline: 46.49%)
- Request count (5min): 114
- Region: us-central1

Status: Major Outage
Reason: High error rate: 46.5% (threshold: 40%)
Posted Jul 26, 2026 - 08:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 431ms (baseline: 431ms)
- Current error rate: 45.10% (baseline: 45.10%)
- Request count (5min): 102
- Region: us-central1

Status: Major Outage
Reason: High error rate: 45.1% (threshold: 40%)
Posted Jul 26, 2026 - 08:15 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 621ms (baseline: 621ms)
- Current error rate: 42.74% (baseline: 42.74%)
- Request count (5min): 117
- Region: us-central1

Status: Major Outage
Reason: High error rate: 42.7% (threshold: 40%)
Posted Jul 26, 2026 - 08:10 UTC
This incident affected: Reranker Models (jina-reranker-m0).
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