Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 29, 2026 - 16:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 6473ms (baseline: 6473ms)
- Current error rate: 46.72% (baseline: 46.72%)
- Request count (5min): 122
- Region: us-central1

Status: Major Outage
Reason: High error rate: 46.7% (threshold: 40%)

Posted Jul 29, 2026 - 16:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 10748ms (baseline: 10748ms)
- Current error rate: 52.82% (baseline: 52.82%)
- Request count (5min): 142
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.8% (threshold: 40%)

Posted Jul 29, 2026 - 16:45 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3559ms (baseline: 3559ms)
- Current error rate: 45.10% (baseline: 45.10%)
- Request count (5min): 102
- Region: us-central1

Status: Major Outage
Reason: High error rate: 45.1% (threshold: 40%)

Posted Jul 29, 2026 - 16:40 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2957ms (baseline: 2957ms)
- Current error rate: 51.96% (baseline: 51.96%)
- Request count (5min): 102
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.0% (threshold: 40%)

Posted Jul 29, 2026 - 16:35 UTC

This incident affected: Reranker Models (jina-reranker-m0).