Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 23, 2026 - 14:15 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 246802ms (baseline: 246802ms)
- Current error rate: 44.93% (baseline: 44.93%)
- Request count (5min): 138
- Region: us-central1

Status: Major Outage
Reason: High error rate: 44.9% (threshold: 40%)

Posted Feb 23, 2026 - 14:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 306218ms (baseline: 306218ms)
- Current error rate: 31.45% (baseline: 31.45%)
- Request count (5min): 124
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=306218ms (threshold: 90000ms)

Posted Feb 23, 2026 - 14:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 300708ms (baseline: 300708ms)
- Current error rate: 44.92% (baseline: 44.92%)
- Request count (5min): 118
- Region: us-central1

Status: Major Outage
Reason: High error rate: 44.9% (threshold: 40%)

Posted Feb 23, 2026 - 14:01 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 245749ms (baseline: 245749ms)
- Current error rate: 82.88% (baseline: 82.88%)
- Request count (5min): 146
- Region: us-central1

Status: Major Outage
Reason: High error rate: 82.9% (threshold: 40%)

Posted Feb 23, 2026 - 13:55 UTC

This incident affected: Reranker Models (jina-reranker-m0).