Degraded performance: s.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 08, 2026 - 16:50 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 18873ms (baseline: 18873ms)
- Current error rate: 11.13% (baseline: 11.13%)
- Request count (5min): 647
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 11.13% (SLO: 10.00%)

Posted Apr 08, 2026 - 16:45 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 21089ms (baseline: 21089ms)
- Current error rate: 11.00% (baseline: 11.00%)
- Request count (5min): 509
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 11.00% (SLO: 10.00%)

Posted Apr 08, 2026 - 16:40 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 34706ms (baseline: 34706ms)
- Current error rate: 9.76% (baseline: 9.76%)
- Request count (5min): 533
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 9.76% (SLO: 10.00%)

Posted Apr 08, 2026 - 16:35 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 24326ms (baseline: 24326ms)
- Current error rate: 11.88% (baseline: 11.88%)
- Request count (5min): 690
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 11.88% (SLO: 10.00%)

Posted Apr 08, 2026 - 16:30 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 44904ms (baseline: 44904ms)
- Current error rate: 11.79% (baseline: 11.79%)
- Request count (5min): 636
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 11.79% (SLO: 10.00%)

Posted Apr 08, 2026 - 16:25 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 28695ms (baseline: 28695ms)
- Current error rate: 12.72% (baseline: 12.72%)
- Request count (5min): 755
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 12.72% (SLO: 10.00%)

Posted Apr 08, 2026 - 16:20 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 22396ms (baseline: 22396ms)
- Current error rate: 11.38% (baseline: 11.38%)
- Request count (5min): 712
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 11.38% (SLO: 10.00%)

Posted Apr 08, 2026 - 16:15 UTC

This incident affected: Reader (s.jina.ai).