Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 24, 2026 - 17:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2563ms (baseline: 2563ms)
- Current error rate: 41.35% (baseline: 41.35%)
- Request count (5min): 104
- Region: us-central1

Status: Major Outage
Reason: High error rate: 41.3% (threshold: 40%)

Posted Jul 24, 2026 - 17:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2810ms (baseline: 2810ms)
- Current error rate: 50.00% (baseline: 50.00%)
- Request count (5min): 142
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.0% (threshold: 40%)

Posted Jul 24, 2026 - 17:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 1287ms (baseline: 1287ms)
- Current error rate: 47.90% (baseline: 47.90%)
- Request count (5min): 119
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.9% (threshold: 40%)

Posted Jul 24, 2026 - 17:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 524ms (baseline: 524ms)
- Current error rate: 49.22% (baseline: 49.22%)
- Request count (5min): 128
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.2% (threshold: 40%)

Posted Jul 24, 2026 - 17:15 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 7292ms (baseline: 7292ms)
- Current error rate: 54.35% (baseline: 54.35%)
- Request count (5min): 138
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.3% (threshold: 40%)

Posted Jul 24, 2026 - 17:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 13403ms (baseline: 13403ms)
- Current error rate: 59.48% (baseline: 59.48%)
- Request count (5min): 153
- Region: us-central1

Status: Major Outage
Reason: High error rate: 59.5% (threshold: 40%)

Posted Jul 24, 2026 - 17:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2824ms (baseline: 2824ms)
- Current error rate: 54.39% (baseline: 54.39%)
- Request count (5min): 171
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.4% (threshold: 40%)

Posted Jul 24, 2026 - 17:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 405ms (baseline: 405ms)
- Current error rate: 52.38% (baseline: 52.38%)
- Request count (5min): 126
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.4% (threshold: 40%)

Posted Jul 24, 2026 - 16:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3698ms (baseline: 3698ms)
- Current error rate: 55.28% (baseline: 55.28%)
- Request count (5min): 123
- Region: us-central1

Status: Major Outage
Reason: High error rate: 55.3% (threshold: 40%)

Posted Jul 24, 2026 - 16:50 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 555ms (baseline: 555ms)
- Current error rate: 54.89% (baseline: 54.89%)
- Request count (5min): 133
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.9% (threshold: 40%)

Posted Jul 24, 2026 - 16:45 UTC

This incident affected: Reranker Models (jina-reranker-m0).