Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 20, 2026 - 07:50 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 18950ms (baseline: 18950ms)
- Current error rate: 7.06% (baseline: 7.06%)
- Request count (5min): 22510
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 7.06% (SLO: 10.00%)

Posted Feb 20, 2026 - 07:45 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 22587ms (baseline: 22587ms)
- Current error rate: 8.25% (baseline: 8.25%)
- Request count (5min): 23121
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.25% (SLO: 10.00%)

Posted Feb 20, 2026 - 07:40 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 17734ms (baseline: 17734ms)
- Current error rate: 8.20% (baseline: 8.20%)
- Request count (5min): 21381
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.20% (SLO: 10.00%)

Posted Feb 20, 2026 - 07:35 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 17441ms (baseline: 17441ms)
- Current error rate: 6.25% (baseline: 6.25%)
- Request count (5min): 22481
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 6.25% (SLO: 10.00%)

Posted Feb 20, 2026 - 07:30 UTC

This incident affected: Reader (r.jina.ai).