Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 12, 2026 - 22:30 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 26793ms (baseline: 26793ms)
- Current error rate: 12.01% (baseline: 12.01%)
- Request count (5min): 67903
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 12.01% (SLO: 10.00%)

Posted Apr 12, 2026 - 22:25 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 25365ms (baseline: 25365ms)
- Current error rate: 10.86% (baseline: 10.86%)
- Request count (5min): 72391
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 10.86% (SLO: 10.00%)

Posted Apr 12, 2026 - 22:20 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 27266ms (baseline: 27266ms)
- Current error rate: 14.11% (baseline: 14.11%)
- Request count (5min): 51716
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 14.11% (SLO: 10.00%)

Posted Apr 12, 2026 - 22:15 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 28924ms (baseline: 28924ms)
- Current error rate: 11.48% (baseline: 11.48%)
- Request count (5min): 47252
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 11.48% (SLO: 10.00%)

Posted Apr 12, 2026 - 22:10 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 23310ms (baseline: 23310ms)
- Current error rate: 10.81% (baseline: 10.81%)
- Request count (5min): 56585
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 10.81% (SLO: 10.00%)

Posted Apr 12, 2026 - 22:05 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 23270ms (baseline: 23270ms)
- Current error rate: 8.84% (baseline: 8.84%)
- Request count (5min): 65068
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.84% (SLO: 10.00%)

Posted Apr 12, 2026 - 22:00 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 27231ms (baseline: 27231ms)
- Current error rate: 8.11% (baseline: 8.11%)
- Request count (5min): 55274
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.11% (SLO: 10.00%)

Posted Apr 12, 2026 - 21:55 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 21607ms (baseline: 21607ms)
- Current error rate: 9.24% (baseline: 9.24%)
- Request count (5min): 49655
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.24% (SLO: 10.00%)

Posted Apr 12, 2026 - 21:50 UTC

This incident affected: Reader (r.jina.ai).