Partial outage: jina-clip-v2

Incident Report for Jina AI

Resolved

Status changed to degraded_performance. See new incident for details.

Posted Jun 20, 2026 - 22:10 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 9046ms (baseline: 9046ms)
- Current error rate: 35.34% (baseline: 35.34%)
- Request count (5min): 597
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 35.3% (threshold: 15%)

Posted Jun 20, 2026 - 22:05 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 1714ms (baseline: 1714ms)
- Current error rate: 27.51% (baseline: 27.51%)
- Request count (5min): 418
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 27.5% (threshold: 15%)

Posted Jun 20, 2026 - 22:00 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 1687ms (baseline: 1687ms)
- Current error rate: 17.72% (baseline: 17.72%)
- Request count (5min): 457
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 17.7% (threshold: 15%)

Posted Jun 20, 2026 - 21:55 UTC

Investigating

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 1718ms (baseline: 1718ms)
- Current error rate: 16.90% (baseline: 16.90%)
- Request count (5min): 491
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 16.9% (threshold: 15%)

Posted Jun 20, 2026 - 21:50 UTC

This incident affected: Embedding Models (jina-clip-v2).