Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Jul 24, 2026 - 17:45 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2331ms (baseline: 2331ms)
- Current error rate: 51.35% (baseline: 51.35%)
- Request count (5min): 148
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.4% (threshold: 40%)

Posted Jul 24, 2026 - 17:40 UTC

This incident affected: Reranker Models (jina-reranker-m0).