Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 26, 2026 - 14:15 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 9295ms (baseline: 9295ms)
- Current error rate: 57.46% (baseline: 57.46%)
- Request count (5min): 181
- Region: us-central1

Status: Major Outage
Reason: High error rate: 57.5% (threshold: 40%)

Posted Jul 26, 2026 - 14:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 471ms (baseline: 471ms)
- Current error rate: 44.25% (baseline: 44.25%)
- Request count (5min): 113
- Region: us-central1

Status: Major Outage
Reason: High error rate: 44.2% (threshold: 40%)

Posted Jul 26, 2026 - 14:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 6003ms (baseline: 6003ms)
- Current error rate: 46.67% (baseline: 46.67%)
- Request count (5min): 120
- Region: us-central1

Status: Major Outage
Reason: High error rate: 46.7% (threshold: 40%)

Posted Jul 26, 2026 - 14:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 683ms (baseline: 683ms)
- Current error rate: 45.79% (baseline: 45.79%)
- Request count (5min): 107
- Region: us-central1

Status: Major Outage
Reason: High error rate: 45.8% (threshold: 40%)

Posted Jul 26, 2026 - 13:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 647ms (baseline: 647ms)
- Current error rate: 52.29% (baseline: 52.29%)
- Request count (5min): 153
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.3% (threshold: 40%)

Posted Jul 26, 2026 - 13:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 678ms (baseline: 678ms)
- Current error rate: 51.37% (baseline: 51.37%)
- Request count (5min): 146
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.4% (threshold: 40%)

Posted Jul 26, 2026 - 13:45 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 701ms (baseline: 701ms)
- Current error rate: 48.89% (baseline: 48.89%)
- Request count (5min): 135
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.9% (threshold: 40%)

Posted Jul 26, 2026 - 13:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 483ms (baseline: 483ms)
- Current error rate: 45.16% (baseline: 45.16%)
- Request count (5min): 124
- Region: us-central1

Status: Major Outage
Reason: High error rate: 45.2% (threshold: 40%)

Posted Jul 26, 2026 - 13:35 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2567ms (baseline: 2567ms)
- Current error rate: 48.72% (baseline: 48.72%)
- Request count (5min): 117
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.7% (threshold: 40%)

Posted Jul 26, 2026 - 13:30 UTC

This incident affected: Reranker Models (jina-reranker-m0).