Partial outage: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Status changed to degraded_performance. See new incident for details.

Posted May 14, 2026 - 14:05 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 60859ms (baseline: 60859ms)
- Current error rate: 17.83% (baseline: 17.83%)
- Request count (5min): 2210
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 17.8% (threshold: 15%)

Posted May 14, 2026 - 14:00 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 45894ms (baseline: 45894ms)
- Current error rate: 17.90% (baseline: 17.90%)
- Request count (5min): 2162
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 17.9% (threshold: 15%)

Posted May 14, 2026 - 13:55 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 45480ms (baseline: 45480ms)
- Current error rate: 15.64% (baseline: 15.64%)
- Request count (5min): 2135
- Region: us-central1

Status: Partial Outage
Reason: Elevated error rate: 15.6% (threshold: 15%)

Posted May 14, 2026 - 13:50 UTC

This incident affected: Embedding Models (jina-embeddings-v4).