Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Jul 10, 2026 - 12:25 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 55635ms (baseline: 55635ms)
- Current error rate: 10.75% (baseline: 10.75%)
- Request count (5min): 893
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.75% (SLO: 2.00%)

Posted Jul 10, 2026 - 12:20 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 56043ms (baseline: 56043ms)
- Current error rate: 14.65% (baseline: 14.65%)
- Request count (5min): 874
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 14.65% (SLO: 2.00%)

Posted Jul 10, 2026 - 12:15 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 58433ms (baseline: 58433ms)
- Current error rate: 12.86% (baseline: 12.86%)
- Request count (5min): 995
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 12.86% (SLO: 2.00%)

Posted Jul 10, 2026 - 12:10 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 54600ms (baseline: 54600ms)
- Current error rate: 10.33% (baseline: 10.33%)
- Request count (5min): 1229
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.33% (SLO: 2.00%)

Posted Jul 10, 2026 - 12:05 UTC

This incident affected: Embedding Models (jina-embeddings-v4).