Service outage: jina-code-embeddings-1500m

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Jul 22, 2026 - 03:55 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 54654ms (baseline: 54654ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 2283
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=54654ms (threshold: 30000ms)

Posted Jul 22, 2026 - 03:50 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 68088ms (baseline: 68088ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 1270
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=68088ms (threshold: 30000ms)

Posted Jul 22, 2026 - 03:45 UTC

Investigating

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 51945ms (baseline: 51945ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 1520
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=51945ms (threshold: 30000ms)

Posted Jul 22, 2026 - 03:40 UTC

This incident affected: Embedding Models (jina-code-embeddings-1500m).