Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 25, 2026 - 17:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 402ms (baseline: 402ms)
- Current error rate: 54.62% (baseline: 54.62%)
- Request count (5min): 119
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.6% (threshold: 40%)

Posted Jul 25, 2026 - 17:35 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2639ms (baseline: 2639ms)
- Current error rate: 48.08% (baseline: 48.08%)
- Request count (5min): 104
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.1% (threshold: 40%)

Posted Jul 25, 2026 - 17:30 UTC

This incident affected: Reranker Models (jina-reranker-m0).