Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 22, 2026 - 00:10 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 27106ms (baseline: 27106ms)
- Current error rate: 9.93% (baseline: 9.93%)
- Request count (5min): 26558
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.93% (SLO: 10.00%)

Posted Feb 22, 2026 - 00:05 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 20522ms (baseline: 20522ms)
- Current error rate: 10.54% (baseline: 10.54%)
- Request count (5min): 24310
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 10.54% (SLO: 10.00%)

Posted Feb 22, 2026 - 00:00 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 20587ms (baseline: 20587ms)
- Current error rate: 12.02% (baseline: 12.02%)
- Request count (5min): 23086
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 12.02% (SLO: 10.00%)

Posted Feb 21, 2026 - 23:55 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 20231ms (baseline: 20231ms)
- Current error rate: 11.46% (baseline: 11.46%)
- Request count (5min): 19992
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 11.46% (SLO: 10.00%)

Posted Feb 21, 2026 - 23:50 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 18941ms (baseline: 18941ms)
- Current error rate: 9.00% (baseline: 9.00%)
- Request count (5min): 21860
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.00% (SLO: 10.00%)

Posted Feb 21, 2026 - 23:45 UTC

This incident affected: Reader (r.jina.ai).