Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 07, 2026 - 10:50 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 80033ms (baseline: 80033ms)
- Current error rate: 4.51% (baseline: 4.51%)
- Request count (5min): 1817
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=80033ms (SLO: 40000ms)

Posted Jul 07, 2026 - 10:45 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 81988ms (baseline: 81988ms)
- Current error rate: 11.68% (baseline: 11.68%)
- Request count (5min): 882
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 11.68% (SLO: 2.00%)

Posted Jul 07, 2026 - 10:40 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 118726ms (baseline: 118726ms)
- Current error rate: 2.85% (baseline: 2.85%)
- Request count (5min): 1968
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=118726ms (SLO: 40000ms)

Posted Jul 07, 2026 - 10:35 UTC

This incident affected: Embedding Models (jina-embeddings-v4).