Service outage: s.jina.ai

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Sep 01, 2026 - 17:50 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 3483ms (baseline: 3483ms)
- Current error rate: 45.63% (baseline: 45.63%)
- Request count (5min): 675
- Region: us-central1

Status: Major Outage
Reason: High error rate: 45.6% (threshold: 40%)

Posted Sep 01, 2026 - 17:45 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 6754ms (baseline: 6754ms)
- Current error rate: 56.44% (baseline: 56.44%)
- Request count (5min): 326
- Region: us-central1

Status: Major Outage
Reason: High error rate: 56.4% (threshold: 40%)

Posted Sep 01, 2026 - 17:40 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 8466ms (baseline: 8466ms)
- Current error rate: 52.68% (baseline: 52.68%)
- Request count (5min): 298
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.7% (threshold: 40%)

Posted Sep 01, 2026 - 17:35 UTC

This incident affected: Reader (s.jina.ai).