Service outage: jina-code-embeddings-1500m

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Jul 22, 2026 - 02:05 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 49204ms (baseline: 49204ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 3018
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=49204ms (threshold: 30000ms)

Posted Jul 22, 2026 - 02:00 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 83259ms (baseline: 83259ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 1394
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=83259ms (threshold: 30000ms)

Posted Jul 22, 2026 - 01:55 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 88792ms (baseline: 88792ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 1377
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=88792ms (threshold: 30000ms)

Posted Jul 22, 2026 - 01:50 UTC

Update

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 108024ms (baseline: 108024ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 1056
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=108024ms (threshold: 30000ms)

Posted Jul 22, 2026 - 01:45 UTC

Investigating

Service jina-code-embeddings-1500m is experiencing issues.

- Current P99 latency: 48013ms (baseline: 48013ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 1280
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=48013ms (threshold: 30000ms)

Posted Jul 22, 2026 - 01:40 UTC

This incident affected: Embedding Models (jina-code-embeddings-1500m).