Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 03, 2026 - 07:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 111715ms (baseline: 111715ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 126
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=111715ms (threshold: 90000ms)

Posted Feb 03, 2026 - 07:05 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 135066ms (baseline: 135066ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 175
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=135066ms (threshold: 90000ms)

Posted Feb 03, 2026 - 07:00 UTC

This incident affected: Reranker Models (jina-reranker-m0).