Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 25, 2026 - 16:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 4060ms (baseline: 4060ms)
- Current error rate: 51.97% (baseline: 51.97%)
- Request count (5min): 127
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.0% (threshold: 40%)

Posted Jul 25, 2026 - 16:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 627ms (baseline: 627ms)
- Current error rate: 49.51% (baseline: 49.51%)
- Request count (5min): 103
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.5% (threshold: 40%)

Posted Jul 25, 2026 - 16:25 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2733ms (baseline: 2733ms)
- Current error rate: 56.30% (baseline: 56.30%)
- Request count (5min): 135
- Region: us-central1

Status: Major Outage
Reason: High error rate: 56.3% (threshold: 40%)

Posted Jul 25, 2026 - 16:20 UTC

This incident affected: Reranker Models (jina-reranker-m0).