Degraded performance: jina-reranker-v2-base-multilingual

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Aug 18, 2026 - 11:15 UTC

Investigating

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 12012ms (baseline: 12012ms)
- Current error rate: 1.21% (baseline: 1.21%)
- Request count (5min): 4466
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=12012ms (SLO: 6000ms)

Posted Aug 18, 2026 - 11:10 UTC

This incident affected: Reranker Models (jina-reranker-v2-base-multilingual).