Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Jan 30, 2026 - 22:20 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 149912ms (baseline: 149912ms)
- Current error rate: 11.71% (baseline: 11.71%)
- Request count (5min): 427
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 11.71% (SLO: 2.00%)

Posted Jan 30, 2026 - 22:15 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 127720ms (baseline: 127720ms)
- Current error rate: 0.29% (baseline: 0.29%)
- Request count (5min): 349
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=127720ms (SLO: 40000ms)

Posted Jan 30, 2026 - 22:10 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 155755ms (baseline: 155755ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 345
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=155755ms (SLO: 40000ms)

Posted Jan 30, 2026 - 22:05 UTC

This incident affected: Embedding Models (jina-embeddings-v4).