Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 04, 2026 - 14:20 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 118576ms (baseline: 118576ms)
- Current error rate: 6.75% (baseline: 6.75%)
- Request count (5min): 1615
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=118576ms (SLO: 40000ms)

Posted Jul 04, 2026 - 14:15 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 57983ms (baseline: 57983ms)
- Current error rate: 11.27% (baseline: 11.27%)
- Request count (5min): 1136
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 11.27% (SLO: 2.00%)

Posted Jul 04, 2026 - 14:10 UTC

This incident affected: Embedding Models (jina-embeddings-v4).