Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 25, 2026 - 11:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 338ms (baseline: 338ms)
- Current error rate: 54.01% (baseline: 54.01%)
- Request count (5min): 137
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.0% (threshold: 40%)

Posted Jul 25, 2026 - 11:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 680ms (baseline: 680ms)
- Current error rate: 52.41% (baseline: 52.41%)
- Request count (5min): 145
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.4% (threshold: 40%)

Posted Jul 25, 2026 - 11:15 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 518ms (baseline: 518ms)
- Current error rate: 53.63% (baseline: 53.63%)
- Request count (5min): 179
- Region: us-central1

Status: Major Outage
Reason: High error rate: 53.6% (threshold: 40%)

Posted Jul 25, 2026 - 11:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 472ms (baseline: 472ms)
- Current error rate: 46.00% (baseline: 46.00%)
- Request count (5min): 100
- Region: us-central1

Status: Major Outage
Reason: High error rate: 46.0% (threshold: 40%)

Posted Jul 25, 2026 - 11:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 471ms (baseline: 471ms)
- Current error rate: 46.30% (baseline: 46.30%)
- Request count (5min): 108
- Region: us-central1

Status: Major Outage
Reason: High error rate: 46.3% (threshold: 40%)

Posted Jul 25, 2026 - 11:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 4183ms (baseline: 4183ms)
- Current error rate: 48.18% (baseline: 48.18%)
- Request count (5min): 110
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.2% (threshold: 40%)

Posted Jul 25, 2026 - 10:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 441ms (baseline: 441ms)
- Current error rate: 44.55% (baseline: 44.55%)
- Request count (5min): 101
- Region: us-central1

Status: Major Outage
Reason: High error rate: 44.6% (threshold: 40%)

Posted Jul 25, 2026 - 10:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 964ms (baseline: 964ms)
- Current error rate: 56.10% (baseline: 56.10%)
- Request count (5min): 123
- Region: us-central1

Status: Major Outage
Reason: High error rate: 56.1% (threshold: 40%)

Posted Jul 25, 2026 - 10:45 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 373ms (baseline: 373ms)
- Current error rate: 40.16% (baseline: 40.16%)
- Request count (5min): 122
- Region: us-central1

Status: Major Outage
Reason: High error rate: 40.2% (threshold: 40%)

Posted Jul 25, 2026 - 10:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 359ms (baseline: 359ms)
- Current error rate: 49.07% (baseline: 49.07%)
- Request count (5min): 108
- Region: us-central1

Status: Major Outage
Reason: High error rate: 49.1% (threshold: 40%)

Posted Jul 25, 2026 - 10:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 357ms (baseline: 357ms)
- Current error rate: 41.58% (baseline: 41.58%)
- Request count (5min): 101
- Region: us-central1

Status: Major Outage
Reason: High error rate: 41.6% (threshold: 40%)

Posted Jul 25, 2026 - 10:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2597ms (baseline: 2597ms)
- Current error rate: 55.34% (baseline: 55.34%)
- Request count (5min): 103
- Region: us-central1

Status: Major Outage
Reason: High error rate: 55.3% (threshold: 40%)

Posted Jul 25, 2026 - 10:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 434ms (baseline: 434ms)
- Current error rate: 54.21% (baseline: 54.21%)
- Request count (5min): 107
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.2% (threshold: 40%)

Posted Jul 25, 2026 - 10:20 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 430ms (baseline: 430ms)
- Current error rate: 53.85% (baseline: 53.85%)
- Request count (5min): 117
- Region: us-central1

Status: Major Outage
Reason: High error rate: 53.8% (threshold: 40%)

Posted Jul 25, 2026 - 10:15 UTC

This incident affected: Reranker Models (jina-reranker-m0).