Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 05, 2026 - 12:05 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 39524ms (baseline: 39524ms)
- Current error rate: 10.27% (baseline: 10.27%)
- Request count (5min): 1246
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 10.27% (SLO: 2.00%)

Posted Jul 05, 2026 - 12:00 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 86378ms (baseline: 86378ms)
- Current error rate: 3.23% (baseline: 3.23%)
- Request count (5min): 1979
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=86378ms (SLO: 40000ms)

Posted Jul 05, 2026 - 11:55 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 115439ms (baseline: 115439ms)
- Current error rate: 3.54% (baseline: 3.54%)
- Request count (5min): 2206
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=115439ms (SLO: 40000ms)

Posted Jul 05, 2026 - 11:50 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 82673ms (baseline: 82673ms)
- Current error rate: 2.90% (baseline: 2.90%)
- Request count (5min): 1655
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=82673ms (SLO: 40000ms)

Posted Jul 05, 2026 - 11:45 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 86297ms (baseline: 86297ms)
- Current error rate: 3.17% (baseline: 3.17%)
- Request count (5min): 2460
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=86297ms (SLO: 40000ms)

Posted Jul 05, 2026 - 11:40 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 114741ms (baseline: 114741ms)
- Current error rate: 2.86% (baseline: 2.86%)
- Request count (5min): 2760
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=114741ms (SLO: 40000ms)

Posted Jul 05, 2026 - 11:35 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 86972ms (baseline: 86972ms)
- Current error rate: 11.20% (baseline: 11.20%)
- Request count (5min): 1429
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 11.20% (SLO: 2.00%)

Posted Jul 05, 2026 - 11:30 UTC

This incident affected: Embedding Models (jina-embeddings-v4).