Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 25, 2026 - 03:45 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 341ms (baseline: 341ms)
- Current error rate: 44.55% (baseline: 44.55%)
- Request count (5min): 101
- Region: us-central1

Status: Major Outage
Reason: High error rate: 44.6% (threshold: 40%)

Posted Jul 25, 2026 - 03:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 7029ms (baseline: 7029ms)
- Current error rate: 50.91% (baseline: 50.91%)
- Request count (5min): 110
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.9% (threshold: 40%)

Posted Jul 25, 2026 - 03:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 7815ms (baseline: 7815ms)
- Current error rate: 55.78% (baseline: 55.78%)
- Request count (5min): 147
- Region: us-central1

Status: Major Outage
Reason: High error rate: 55.8% (threshold: 40%)

Posted Jul 25, 2026 - 03:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 641ms (baseline: 641ms)
- Current error rate: 56.69% (baseline: 56.69%)
- Request count (5min): 127
- Region: us-central1

Status: Major Outage
Reason: High error rate: 56.7% (threshold: 40%)

Posted Jul 25, 2026 - 03:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 371ms (baseline: 371ms)
- Current error rate: 56.20% (baseline: 56.20%)
- Request count (5min): 137
- Region: us-central1

Status: Major Outage
Reason: High error rate: 56.2% (threshold: 40%)

Posted Jul 25, 2026 - 03:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 613ms (baseline: 613ms)
- Current error rate: 44.03% (baseline: 46.47%)
- Request count (5min): 134
- Region: us-central1

Status: Major Outage
Reason: High error rate: 44.0% (threshold: 40%)

Posted Jul 25, 2026 - 03:15 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 517ms (baseline: 517ms)
- Current error rate: 51.94% (baseline: 51.94%)
- Request count (5min): 129
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.9% (threshold: 40%)

Posted Jul 25, 2026 - 03:10 UTC

This incident affected: Reranker Models (jina-reranker-m0).