Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Aug 19, 2026 - 16:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 169103ms (baseline: 169103ms)
- Current error rate: 2.91% (baseline: 2.91%)
- Request count (5min): 103
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=169103ms (threshold: 90000ms)

Posted Aug 19, 2026 - 15:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 169499ms (baseline: 169499ms)
- Current error rate: 2.60% (baseline: 2.60%)
- Request count (5min): 154
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=169499ms (threshold: 90000ms)

Posted Aug 19, 2026 - 15:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 172266ms (baseline: 172266ms)
- Current error rate: 2.92% (baseline: 2.92%)
- Request count (5min): 137
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=172266ms (threshold: 90000ms)

Posted Aug 19, 2026 - 15:45 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 169235ms (baseline: 169235ms)
- Current error rate: 3.12% (baseline: 3.12%)
- Request count (5min): 128
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=169235ms (threshold: 90000ms)

Posted Aug 19, 2026 - 15:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 168628ms (baseline: 168628ms)
- Current error rate: 3.05% (baseline: 3.05%)
- Request count (5min): 131
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=168628ms (threshold: 90000ms)

Posted Aug 19, 2026 - 15:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 170367ms (baseline: 170367ms)
- Current error rate: 3.51% (baseline: 3.51%)
- Request count (5min): 114
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=170367ms (threshold: 90000ms)

Posted Aug 19, 2026 - 15:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 172958ms (baseline: 172958ms)
- Current error rate: 3.10% (baseline: 3.10%)
- Request count (5min): 129
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=172958ms (threshold: 90000ms)

Posted Aug 19, 2026 - 15:25 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 169888ms (baseline: 169888ms)
- Current error rate: 2.82% (baseline: 2.82%)
- Request count (5min): 142
- Region: us-central1

Status: Major Outage
Reason: Severe latency: P99=169888ms (threshold: 90000ms)

Posted Aug 19, 2026 - 15:20 UTC

This incident affected: Reranker Models (jina-reranker-m0).