Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Apr 11, 2026 - 17:35 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 125757ms (baseline: 125757ms)
- Current error rate: 0.30% (baseline: 0.30%)
- Request count (5min): 984
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=125757ms (SLO: 40000ms)

Posted Apr 11, 2026 - 17:30 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 95052ms (baseline: 95052ms)
- Current error rate: 0.09% (baseline: 0.09%)
- Request count (5min): 1073
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=95052ms (SLO: 40000ms)

Posted Apr 11, 2026 - 17:25 UTC

This incident affected: Embedding Models (jina-embeddings-v4).