Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 02, 2026 - 02:45 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3512ms (baseline: 3512ms)
- Current error rate: 52.08% (baseline: 52.08%)
- Request count (5min): 144
- Region: us-central1

Status: Major Outage
Reason: High error rate: 52.1% (threshold: 40%)

Posted Jul 02, 2026 - 02:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2933ms (baseline: 2933ms)
- Current error rate: 51.21% (baseline: 51.21%)
- Request count (5min): 207
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.2% (threshold: 40%)

Posted Jul 02, 2026 - 02:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 4244ms (baseline: 4244ms)
- Current error rate: 46.15% (baseline: 46.15%)
- Request count (5min): 156
- Region: us-central1

Status: Major Outage
Reason: High error rate: 46.2% (threshold: 40%)

Posted Jul 02, 2026 - 02:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 7201ms (baseline: 7201ms)
- Current error rate: 45.33% (baseline: 45.33%)
- Request count (5min): 150
- Region: us-central1

Status: Major Outage
Reason: High error rate: 45.3% (threshold: 40%)

Posted Jul 02, 2026 - 02:25 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3262ms (baseline: 3262ms)
- Current error rate: 51.09% (baseline: 51.09%)
- Request count (5min): 184
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.1% (threshold: 40%)

Posted Jul 02, 2026 - 02:20 UTC

This incident affected: Reranker Models (jina-reranker-m0).