Degraded performance: s.jina.ai

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Apr 11, 2026 - 00:30 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 29286ms (baseline: 29286ms)
- Current error rate: 13.86% (baseline: 13.86%)
- Request count (5min): 678
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 13.86% (SLO: 10.00%)

Posted Apr 11, 2026 - 00:25 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 20349ms (baseline: 20349ms)
- Current error rate: 10.68% (baseline: 10.68%)
- Request count (5min): 618
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 10.68% (SLO: 10.00%)

Posted Apr 11, 2026 - 00:20 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 67996ms (baseline: 67996ms)
- Current error rate: 14.69% (baseline: 14.69%)
- Request count (5min): 143
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 14.69% (SLO: 10.00%)

Posted Apr 11, 2026 - 00:15 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 19224ms (baseline: 19224ms)
- Current error rate: 11.89% (baseline: 11.89%)
- Request count (5min): 816
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 11.89% (SLO: 10.00%)

Posted Apr 11, 2026 - 00:10 UTC

This incident affected: Reader (s.jina.ai).