Partial outage: jina-reranker-v2-base-multilingual

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Aug 18, 2026 - 14:30 UTC

Update

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 29923ms (baseline: 29923ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 4445
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=29923ms (threshold: 24000ms)

Posted Aug 18, 2026 - 14:25 UTC

Update

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 32068ms (baseline: 32068ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 4997
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=32068ms (threshold: 24000ms)

Posted Aug 18, 2026 - 14:20 UTC

Update

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 24166ms (baseline: 24166ms)
- Current error rate: 2.13% (baseline: 2.13%)
- Request count (5min): 4417
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=24166ms (threshold: 24000ms)

Posted Aug 18, 2026 - 14:15 UTC

Update

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 28540ms (baseline: 28540ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 4071
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=28540ms (threshold: 24000ms)

Posted Aug 18, 2026 - 14:10 UTC

Update

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 28162ms (baseline: 28162ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 4045
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=28162ms (threshold: 24000ms)

Posted Aug 18, 2026 - 14:05 UTC

Update

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 26374ms (baseline: 26374ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 5594
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=26374ms (threshold: 24000ms)

Posted Aug 18, 2026 - 14:00 UTC

Investigating

Service jina-reranker-v2-base-multilingual is experiencing issues.

- Current P99 latency: 33022ms (baseline: 33022ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 4663
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=33022ms (threshold: 24000ms)

Posted Aug 18, 2026 - 13:55 UTC

This incident affected: Reranker Models (jina-reranker-v2-base-multilingual).