Partial outage: s.jina.ai

Incident Report for Jina AI

Resolved

Status changed to degraded_performance. See new incident for details.

Posted Apr 11, 2026 - 04:35 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 28326ms (baseline: 28326ms)
- Current error rate: 18.14% (baseline: 18.14%)
- Request count (5min): 805
- Region: us-east1

Status: Partial Outage
Reason: Elevated error rate: 18.1% (threshold: 15%)

Posted Apr 11, 2026 - 04:30 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 26292ms (baseline: 26292ms)
- Current error rate: 16.55% (baseline: 16.55%)
- Request count (5min): 876
- Region: us-east1

Status: Partial Outage
Reason: Elevated error rate: 16.6% (threshold: 15%)

Posted Apr 11, 2026 - 04:25 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 19274ms (baseline: 19274ms)
- Current error rate: 18.76% (baseline: 18.76%)
- Request count (5min): 858
- Region: us-east1

Status: Partial Outage
Reason: Elevated error rate: 18.8% (threshold: 15%)

Posted Apr 11, 2026 - 04:20 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 27236ms (baseline: 27236ms)
- Current error rate: 18.23% (baseline: 18.23%)
- Request count (5min): 1119
- Region: us-east1

Status: Partial Outage
Reason: Elevated error rate: 18.2% (threshold: 15%)

Posted Apr 11, 2026 - 04:15 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 47897ms (baseline: 47897ms)
- Current error rate: 25.60% (baseline: 25.60%)
- Request count (5min): 953
- Region: us-east1

Status: Partial Outage
Reason: Elevated error rate: 25.6% (threshold: 15%)

Posted Apr 11, 2026 - 04:10 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 15460ms (baseline: 15460ms)
- Current error rate: 15.25% (baseline: 15.25%)
- Request count (5min): 2996
- Region: us-west1

Status: Partial Outage
Reason: Elevated error rate: 15.3% (threshold: 15%)

Posted Apr 11, 2026 - 04:05 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 16762ms (baseline: 16762ms)
- Current error rate: 17.80% (baseline: 17.80%)
- Request count (5min): 545
- Region: us-east1

Status: Partial Outage
Reason: Elevated error rate: 17.8% (threshold: 15%)

Posted Apr 11, 2026 - 04:01 UTC

This incident affected: Reader (s.jina.ai).