Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Jul 07, 2026 - 15:40 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 81721ms (baseline: 81721ms)
- Current error rate: 2.85% (baseline: 2.85%)
- Request count (5min): 1962
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=81721ms (SLO: 40000ms)

Posted Jul 07, 2026 - 15:35 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 80086ms (baseline: 80086ms)
- Current error rate: 12.42% (baseline: 12.42%)
- Request count (5min): 749
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 12.42% (SLO: 2.00%)

Posted Jul 07, 2026 - 15:30 UTC

This incident affected: Embedding Models (jina-embeddings-v4).