Partial outage: multi-embeddings

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted May 09, 2026 - 13:45 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 93371ms (baseline: 93371ms)
- Current error rate: 0.85% (baseline: 0.85%)
- Request count (5min): 118
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=93371ms (threshold: 80000ms)

Posted May 09, 2026 - 13:40 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 88729ms (baseline: 88729ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 128
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=88729ms (threshold: 80000ms)

Posted May 09, 2026 - 13:35 UTC

This incident affected: Embedding Models (Rest Embeddings).