Degraded performance: jina-embeddings-v4

Incident Report for Jina AI

Resolved

Status changed to partial_outage. See new incident for details.

Posted Jan 30, 2026 - 19:50 UTC

Update

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 157390ms (baseline: 157390ms)
- Current error rate: 6.69% (baseline: 6.69%)
- Request count (5min): 344
- Region: us-central1

Status: Degraded Performance
Reason: Error rate above SLO: 6.69% (SLO: 2.00%)

Posted Jan 30, 2026 - 19:45 UTC

Investigating

Service jina-embeddings-v4 is experiencing issues.

- Current P99 latency: 81886ms (baseline: 81886ms)
- Current error rate: 0.38% (baseline: 0.38%)
- Request count (5min): 260
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=81886ms (SLO: 40000ms)

Posted Jan 30, 2026 - 19:40 UTC

This incident affected: Embedding Models (jina-embeddings-v4).