Degraded performance: s.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 04, 2026 - 03:15 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 12296ms (baseline: 12296ms)
- Current error rate: 5.76% (baseline: 5.76%)
- Request count (5min): 937
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 5.76% (SLO: 10.00%)

Posted Feb 04, 2026 - 03:10 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 17532ms (baseline: 17532ms)
- Current error rate: 12.34% (baseline: 12.34%)
- Request count (5min): 551
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 12.34% (SLO: 10.00%)

Posted Feb 04, 2026 - 03:05 UTC

Update

Service s.jina.ai is experiencing issues.

- Current P99 latency: 14623ms (baseline: 14623ms)
- Current error rate: 14.91% (baseline: 14.91%)
- Request count (5min): 597
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 14.91% (SLO: 10.00%)

Posted Feb 04, 2026 - 03:00 UTC

Investigating

Service s.jina.ai is experiencing issues.

- Current P99 latency: 10933ms (baseline: 10933ms)
- Current error rate: 13.41% (baseline: 13.41%)
- Request count (5min): 716
- Region: us-east1

Status: Degraded Performance
Reason: Error rate above SLO: 13.41% (SLO: 10.00%)

Posted Feb 04, 2026 - 02:55 UTC

This incident affected: Reader (s.jina.ai).