Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 25, 2026 - 04:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 401ms (baseline: 401ms)
- Current error rate: 43.24% (baseline: 43.24%)
- Request count (5min): 111
- Region: us-central1

Status: Major Outage
Reason: High error rate: 43.2% (threshold: 40%)

Posted Jul 25, 2026 - 04:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2150ms (baseline: 2150ms)
- Current error rate: 46.67% (baseline: 46.67%)
- Request count (5min): 120
- Region: us-central1

Status: Major Outage
Reason: High error rate: 46.7% (threshold: 40%)

Posted Jul 25, 2026 - 04:00 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3453ms (baseline: 3453ms)
- Current error rate: 55.94% (baseline: 55.94%)
- Request count (5min): 143
- Region: us-central1

Status: Major Outage
Reason: High error rate: 55.9% (threshold: 40%)

Posted Jul 25, 2026 - 03:55 UTC

This incident affected: Reranker Models (jina-reranker-m0).