Degraded performance: multi-embeddings

Incident Report for Jina AI

Resolved

Resolved - deployment with updated thresholds.

Posted Jan 16, 2026 - 16:19 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 40157ms (baseline: 40157ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 93
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=40157ms (SLO: 20000ms)

Posted Jan 16, 2026 - 03:40 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 56902ms (baseline: 56902ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 29
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=56902ms (SLO: 20000ms)

Posted Jan 16, 2026 - 03:35 UTC

This incident affected: Embedding Models (Rest Embeddings).