Partial outage: multi-embeddings

Incident Report for Jina AI

Resolved

Clearing stale incident data.

Posted Jan 14, 2026 - 21:46 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 5325ms (baseline: 5325ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 14
- Region: us-central1

Status: Partial Outage
Reason: High latency: P99=5325ms (threshold: 4000ms)

Affected models: jina-clip-v1, jina-colbert-v1-en, jina-colbert-v2, jina-embeddings-v2-base-en, jina-embeddings-v2-base-es, jina-embeddings-v2-base-de, jina-embeddings-v2-base-zh, jina-embeddings-v2-base-code

Posted Jan 14, 2026 - 21:29 UTC