Degraded performance: jina-clip-v2

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 28, 2026 - 12:30 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 10002ms (baseline: 10002ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 15796
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=10002ms (SLO: 5000ms)

Posted Feb 28, 2026 - 12:25 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 10287ms (baseline: 10287ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 18746
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=10287ms (SLO: 5000ms)

Posted Feb 28, 2026 - 12:20 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 10186ms (baseline: 10186ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 18924
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=10186ms (SLO: 5000ms)

Posted Feb 28, 2026 - 12:15 UTC

Investigating

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 10305ms (baseline: 10305ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 17550
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=10305ms (SLO: 5000ms)

Posted Feb 28, 2026 - 12:10 UTC

This incident affected: Embedding Models (jina-clip-v2).