Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 26, 2026 - 06:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 513ms (baseline: 513ms)
- Current error rate: 55.63% (baseline: 55.63%)
- Request count (5min): 151
- Region: us-central1

Status: Major Outage
Reason: High error rate: 55.6% (threshold: 40%)

Posted Jul 26, 2026 - 06:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 646ms (baseline: 646ms)
- Current error rate: 50.00% (baseline: 50.00%)
- Request count (5min): 104
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.0% (threshold: 40%)

Posted Jul 26, 2026 - 06:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 572ms (baseline: 572ms)
- Current error rate: 58.09% (baseline: 58.09%)
- Request count (5min): 136
- Region: us-central1

Status: Major Outage
Reason: High error rate: 58.1% (threshold: 40%)

Posted Jul 26, 2026 - 06:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 513ms (baseline: 513ms)
- Current error rate: 46.36% (baseline: 46.36%)
- Request count (5min): 110
- Region: us-central1

Status: Major Outage
Reason: High error rate: 46.4% (threshold: 40%)

Posted Jul 26, 2026 - 06:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 402ms (baseline: 402ms)
- Current error rate: 57.03% (baseline: 57.03%)
- Request count (5min): 128
- Region: us-central1

Status: Major Outage
Reason: High error rate: 57.0% (threshold: 40%)

Posted Jul 26, 2026 - 06:15 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 324ms (baseline: 324ms)
- Current error rate: 48.76% (baseline: 48.76%)
- Request count (5min): 121
- Region: us-central1

Status: Major Outage
Reason: High error rate: 48.8% (threshold: 40%)

Posted Jul 26, 2026 - 06:10 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 351ms (baseline: 351ms)
- Current error rate: 51.37% (baseline: 51.37%)
- Request count (5min): 146
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.4% (threshold: 40%)

Posted Jul 26, 2026 - 06:05 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 357ms (baseline: 357ms)
- Current error rate: 44.12% (baseline: 44.12%)
- Request count (5min): 136
- Region: us-central1

Status: Major Outage
Reason: High error rate: 44.1% (threshold: 40%)

Posted Jul 26, 2026 - 06:00 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 332ms (baseline: 332ms)
- Current error rate: 50.00% (baseline: 50.00%)
- Request count (5min): 156
- Region: us-central1

Status: Major Outage
Reason: High error rate: 50.0% (threshold: 40%)

Posted Jul 26, 2026 - 05:55 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 324ms (baseline: 324ms)
- Current error rate: 51.01% (baseline: 51.01%)
- Request count (5min): 149
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.0% (threshold: 40%)

Posted Jul 26, 2026 - 05:50 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 394ms (baseline: 394ms)
- Current error rate: 58.97% (baseline: 58.97%)
- Request count (5min): 117
- Region: us-central1

Status: Major Outage
Reason: High error rate: 59.0% (threshold: 40%)

Posted Jul 26, 2026 - 05:45 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 471ms (baseline: 471ms)
- Current error rate: 51.03% (baseline: 51.03%)
- Request count (5min): 145
- Region: us-central1

Status: Major Outage
Reason: High error rate: 51.0% (threshold: 40%)

Posted Jul 26, 2026 - 05:40 UTC

This incident affected: Reranker Models (jina-reranker-m0).