Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Apr 11, 2026 - 23:45 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 17875ms (baseline: 17875ms)
- Current error rate: 9.18% (baseline: 9.18%)
- Request count (5min): 42195
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.18% (SLO: 10.00%)

Posted Apr 11, 2026 - 23:40 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 24216ms (baseline: 24216ms)
- Current error rate: 10.26% (baseline: 10.26%)
- Request count (5min): 42115
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 10.26% (SLO: 10.00%)

Posted Apr 11, 2026 - 23:35 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 22526ms (baseline: 22526ms)
- Current error rate: 8.45% (baseline: 8.45%)
- Request count (5min): 51650
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.45% (SLO: 10.00%)

Posted Apr 11, 2026 - 23:30 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 20606ms (baseline: 20606ms)
- Current error rate: 8.33% (baseline: 8.33%)
- Request count (5min): 49691
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.33% (SLO: 10.00%)

Posted Apr 11, 2026 - 23:25 UTC

This incident affected: Reader (r.jina.ai).