Degraded performance: jina-reranker-v3

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jan 28, 2026 - 01:35 UTC

Update

Service jina-reranker-v3 is experiencing issues.

- Current P99 latency: 40416ms (baseline: 40416ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 475
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=40416ms (SLO: 20000ms)

Posted Jan 28, 2026 - 01:30 UTC

Investigating

Service jina-reranker-v3 is experiencing issues.

- Current P99 latency: 54228ms (baseline: 54228ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 577
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=54228ms (SLO: 20000ms)

Posted Jan 28, 2026 - 01:25 UTC

This incident affected: Reranker Models (jina-reranker-v3).