Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 24, 2026 - 20:40 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2783ms (baseline: 2783ms)
- Current error rate: 54.03% (baseline: 54.03%)
- Request count (5min): 124
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.0% (threshold: 40%)

Posted Jul 24, 2026 - 20:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 3072ms (baseline: 3072ms)
- Current error rate: 54.25% (baseline: 54.25%)
- Request count (5min): 153
- Region: us-central1

Status: Major Outage
Reason: High error rate: 54.2% (threshold: 40%)

Posted Jul 24, 2026 - 20:30 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 2811ms (baseline: 2811ms)
- Current error rate: 47.52% (baseline: 47.52%)
- Request count (5min): 101
- Region: us-central1

Status: Major Outage
Reason: High error rate: 47.5% (threshold: 40%)

Posted Jul 24, 2026 - 20:25 UTC

This incident affected: Reranker Models (jina-reranker-m0).