Service outage: jina-reranker-m0

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 23, 2026 - 13:35 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 282002ms (baseline: 282002ms)
- Current error rate: 62.93% (baseline: 62.93%)
- Request count (5min): 116
- Region: us-central1

Status: Major Outage
Reason: High error rate: 62.9% (threshold: 40%)

Posted Feb 23, 2026 - 13:30 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 250530ms (baseline: 250530ms)
- Current error rate: 64.41% (baseline: 64.41%)
- Request count (5min): 118
- Region: us-central1

Status: Major Outage
Reason: High error rate: 64.4% (threshold: 40%)

Posted Feb 23, 2026 - 13:25 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 307068ms (baseline: 307068ms)
- Current error rate: 61.06% (baseline: 61.06%)
- Request count (5min): 113
- Region: us-central1

Status: Major Outage
Reason: High error rate: 61.1% (threshold: 40%)

Posted Feb 23, 2026 - 13:20 UTC

Update

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 321469ms (baseline: 321469ms)
- Current error rate: 58.72% (baseline: 58.72%)
- Request count (5min): 109
- Region: us-central1

Status: Major Outage
Reason: High error rate: 58.7% (threshold: 40%)

Posted Feb 23, 2026 - 13:15 UTC

Investigating

Service jina-reranker-m0 is experiencing issues.

- Current P99 latency: 309283ms (baseline: 309283ms)
- Current error rate: 72.73% (baseline: 72.73%)
- Request count (5min): 121
- Region: us-central1

Status: Major Outage
Reason: High error rate: 72.7% (threshold: 40%)

Posted Feb 23, 2026 - 13:10 UTC

This incident affected: Reranker Models (jina-reranker-m0).