Degraded performance: jina-clip-v2

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Sep 26, 2026 - 05:20 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 12051ms (baseline: 12051ms)
- Current error rate: 1.31% (baseline: 1.31%)
- Request count (5min): 458
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=12051ms (SLO: 5000ms)

Posted Sep 26, 2026 - 05:15 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 11339ms (baseline: 11339ms)
- Current error rate: 1.01% (baseline: 1.01%)
- Request count (5min): 696
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=11339ms (SLO: 5000ms)

Posted Sep 26, 2026 - 05:10 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 12479ms (baseline: 12479ms)
- Current error rate: 0.25% (baseline: 0.25%)
- Request count (5min): 2851
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=12479ms (SLO: 5000ms)

Posted Sep 26, 2026 - 05:00 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 12014ms (baseline: 12014ms)
- Current error rate: 0.31% (baseline: 0.31%)
- Request count (5min): 3239
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=12014ms (SLO: 5000ms)

Posted Sep 26, 2026 - 04:55 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 12665ms (baseline: 12665ms)
- Current error rate: 0.34% (baseline: 0.34%)
- Request count (5min): 3231
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=12665ms (SLO: 5000ms)

Posted Sep 26, 2026 - 04:50 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 12817ms (baseline: 12817ms)
- Current error rate: 0.16% (baseline: 0.16%)
- Request count (5min): 3221
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=12817ms (SLO: 5000ms)

Posted Sep 26, 2026 - 04:45 UTC

Update

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 13144ms (baseline: 13144ms)
- Current error rate: 0.13% (baseline: 0.13%)
- Request count (5min): 3093
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=13144ms (SLO: 5000ms)

Posted Sep 26, 2026 - 04:40 UTC

Investigating

Service jina-clip-v2 is experiencing issues.

- Current P99 latency: 12606ms (baseline: 12606ms)
- Current error rate: 0.70% (baseline: 0.70%)
- Request count (5min): 1001
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=12606ms (SLO: 5000ms)

Posted Sep 26, 2026 - 04:35 UTC

This incident affected: Embedding Models (jina-clip-v2).