Degraded performance: multi-embeddings

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Jul 02, 2026 - 13:30 UTC

Update

Service multi-embeddings is experiencing issues.

- Current P99 latency: 42063ms (baseline: 42063ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 186
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=42063ms (SLO: 20000ms)

Posted Jul 02, 2026 - 13:25 UTC

Investigating

Service multi-embeddings is experiencing issues.

- Current P99 latency: 41287ms (baseline: 41287ms)
- Current error rate: 0.00% (baseline: 0.00%)
- Request count (5min): 198
- Region: us-central1

Status: Degraded Performance
Reason: Latency above SLO: P99=41287ms (SLO: 20000ms)

Posted Jul 02, 2026 - 13:20 UTC

This incident affected: Embedding Models (Rest Embeddings).