Degraded performance: r.jina.ai

Incident Report for Jina AI

Resolved

Service has recovered. Error rate: 0.00%

Posted Feb 21, 2026 - 10:15 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 13721ms (baseline: 13721ms)
- Current error rate: 8.83% (baseline: 8.83%)
- Request count (5min): 33350
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 8.83% (SLO: 10.00%)

Posted Feb 21, 2026 - 10:10 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 13629ms (baseline: 13629ms)
- Current error rate: 9.86% (baseline: 9.86%)
- Request count (5min): 28268
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 9.86% (SLO: 10.00%)

Posted Feb 21, 2026 - 10:05 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 16837ms (baseline: 16837ms)
- Current error rate: 11.11% (baseline: 11.11%)
- Request count (5min): 20119
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 11.11% (SLO: 10.00%)

Posted Feb 21, 2026 - 10:00 UTC

Update

Service r.jina.ai is experiencing issues.

- Current P99 latency: 22950ms (baseline: 22950ms)
- Current error rate: 11.75% (baseline: 11.75%)
- Request count (5min): 20524
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 11.75% (SLO: 10.00%)

Posted Feb 21, 2026 - 09:55 UTC

Investigating

Service r.jina.ai is experiencing issues.

- Current P99 latency: 20289ms (baseline: 20289ms)
- Current error rate: 13.39% (baseline: 13.39%)
- Request count (5min): 19583
- Region: us-west1

Status: Degraded Performance
Reason: Error rate above SLO: 13.39% (SLO: 10.00%)

Posted Feb 21, 2026 - 09:50 UTC

This incident affected: Reader (r.jina.ai).